Delivery of Goods
At Aussie Office Online, we strive to ensure that all products are delivered within the estimated timeframes. However, occasional delays may occur due to unforeseen circumstances. Please note that Aussie Office Online cannot be held responsible for any delivery delays beyond our control.
Delivery Timeframes
Delivery lead times depend largely on product availability.
- When items are in stock, orders are typically delivered within 3 to 5 business days.
- As availability fluctuates with demand, delivery times may vary, and no fixed lead time can be guaranteed.
Please note that estimated delivery times are calculated from the moment an order leaves our warehouse, not from the time the order is placed.
Delivery Charges
We aim to keep our delivery prices affordable and transparent.
Within Australia, our standard delivery rates are as follows:
| Weight | Delivery Charge (AUD) |
|---|---|
| 500 g | $12 |
| 1 kg | $14 |
| 3 kg | $16 |
| 5 kg | $20 |
| 10 kg | $27 |
| 25 kg | $42 |
Please note that delivery charges may vary depending on your postal address. Any additional freight costs will be payable by the customer.
Delivery Conditions
All deliveries require a signature upon receipt. Items will not be left unattended or without an authorised signature.
If delivery cannot be completed, Aussie Office Online reserves the right to charge a redelivery fee.
Exceptions apply for DOA (Dead on Arrival) items, which will be handled in accordance with our returns policy.